The new normal

This page brings together the best tips, experiences, evidence, musings and practices available for libraries considering how best to support all their service users as they begin to re-open face-to-face services and attempt to negotiate a return to the ‘new normal’.   We will be updating it as new content becomes available.

Join the discussion

We welcome discussion and contributions – you can email the committee directly or join and contribute thoughts, share documents and ask questions through the CLAUD LinkedIn Group.

Supporting disabled users during lockdown

What should we be doing now to ensure service equality for all service users during lockdown?

The new normal

How can we ensure equity of opportunity for all service users as we begin to re-open libraries and restore face-to-face services while maintaining social distancing?